Delivery Areas
- We currently offer food delivery within selected locations and nearby areas
- Delivery availability may vary based on distance and serviceability
- You can check delivery availability at checkout or by contacting us
Delivery Time
- Estimated delivery time: 30-60 minutes (may vary based on location and order volume)
- During peak hours, weekends, or special occasions, delivery times may be slightly longer
- We always aim to deliver your order as quickly as possible
Delivery Charges
- Delivery charges may apply based on distance and order value
- Any applicable delivery fee will be shown at checkout before payment
Order Processing
- Orders are prepared fresh after confirmation
- Once the order is prepared and dispatched, it cannot be canceled
- You will receive updates regarding your order status
Order Tracking
- Customers may receive real-time updates via SMS, call, or website notifications
- For any delay or issue, you can contact our support team
Delivery Conditions
- Please ensure accurate delivery address and contact details
- Our delivery partner may contact you for directions
- If the customer is unavailable at the time of delivery, the order may be canceled without refund
Delays in Delivery
Delivery may be delayed due to:
- Traffic or weather conditions
- High order volume
- Unforeseen circumstances
We appreciate your patience in such situations.
Damaged or Incorrect Orders
If you receive:
- Incorrect items
- Missing items
- Damaged packaging
Please report the issue within 30 minutes of delivery with proof (photo/video). We will arrange a replacement or refund as per our policy.
