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Booking Policy

Effective Date: 01/04/2026

Welcome to Damru By Namo. This Booking Policy outlines the terms and conditions for reserving our banquet hall, dining tables, and event services. By making a booking, you agree to the following terms.

Table Reservations

  • Guests are encouraged to book tables in advance to ensure availability
  • Walk-ins are accepted based on availability
  • Reserved tables will be held for 15-20 minutes after the scheduled time
  • Late arrivals may result in cancellation or reassignment

Banquet Hall Bookings

Our banquet hall is available for events such as birthdays, weddings, corporate gatherings, and special occasions.

Booking Confirmation:

  • A partial advance payment is required to confirm your booking
  • Booking is confirmed only after payment and official confirmation

Event Details:

  • Customers must provide event details (date, time, number of guests, special requirements)
  • Any changes should be informed at least 48 hours in advance

Payment Terms

  • Advance payment is required for banquet bookings
  • Remaining balance must be cleared before or on the event day
  • We accept payments via online methods, UPI, cards, or cash

Cancellation & Rescheduling

  • Bookings can be canceled or rescheduled as per our Return & Refund Policy
  • Rescheduling is subject to availability
  • Last-minute cancellations may incur charges

Guest Responsibility

  • Customers must ensure accurate booking details
  • Any damage to property during events may result in additional charges
  • Guests are expected to follow restaurant rules and maintain decorum

Food & Service Policy

  • Outside food or beverages may not be allowed (unless approved)
  • Menu selection for events must be finalized in advance
  • Special dietary requirements should be informed prior to the event

Force Majeure

We are not liable for cancellations or delays caused by circumstances beyond our control (natural disasters, government restrictions, etc.).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Contact Us

If you have any questions about our Booking Policy, please contact us:

Damru By Namo

Address: E-96, Lal Bahadur Nagar, Jai Jawan Colony, Aadinath Nagar, JLN Marg, Malviya Nagar, Jaipur, Rajasthan.

Phone: +91-1234567893

Email: info@damrubynamo.com